Roadside help,
right where you are.

When benefits would start

After enrollment opens, identity verification and confirmed payment are required. Basic benefits start 24 hours after payment. Standard/Premium enhanced benefits start after 7 full days; only Basic benefits apply from hour 24 until then. The same waiting periods apply to new household members, rejoining after a lapse and benefit upgrades. Existing lower-tier benefits remain during an upgrade wait. Dates and times are shown in Ghana time (GMT).

Towing distance and call limits

Basic: up to 5 km per eligible tow. Standard: up to 160 km. Premium: up to 160 km, plus one tow up to 320 km shared by the entire household per membership year. A tow uses one service call; the longer tow is not an extra call. The primary member has 4 calls and each enrolled associate has 2 per membership year. Upgrades, adding a driver or leaving/rejoining do not reset an existing household membership-year allowance. Distance is the one-way road distance from the breakdown to the agreed destination, not a straight-line radius. Excess distance and recovery work need a separate approved quote. Coverage is limited to published Ghana service areas and available qualified providers; these distances do not promise nationwide service or an arrival time.

Household drivers and vehicle profiles

Each tier includes one primary member. An additional household driver costs GH₵ 140/month on Basic, GH₵ 230/month on Standard or GH₵ 440/month on Premium. Up to 10 associates aged 18 or older may apply, using the same permanent household address and tier; identity and eligibility checks apply. Each must be separately enrolled and present with the vehicle for service. The household shares the primary membership-year end date. Mid-period additions are prorated for the remaining paid period; yearly call limits are not monthly allowances. Up to 3 saved vehicles remains a personal account; more than 3 requires a separate Fleet arrangement.

Existing breakdowns and same-day help

Joining or upgrading does not cover a breakdown that already happened. During a waiting period, a separate standalone service can be requested at an agreed prepaid price, subject to provider availability. A standalone payment does not activate membership early or count as membership dues.

Monthly renewal and cancellation

Proposed monthly membership renews only with explicit payment authorization. Cancel renewal before the next payment is due; there is no cancellation penalty or obligation to pay future months. Benefits continue until the paid-through date unless immediate cancellation is requested under a refund right. After the cooling-off period, ordinary monthly dues are not prorated for unused days. Removing an associate or downgrading takes effect at the next paid-period boundary. Cancelling the primary membership also ends its household add-ons. No renewal mandate is created by saving interest.

Cooling-off, annual payments and refunds

Proposed customer guarantee: cancel within 7 days of joining for a full refund if no membership service has started or been used. If service has begun, the request is reviewed under applicable Ghanaian consumer rights; early service is not treated as an automatic waiver. A prepaid annual membership may be cancelled for a daily prorated refund of the unused paid term, less only agreed outstanding charges where lawful. Annual dues are 12 times the monthly rate with no assumed discount. Approved refunds return to the original MoMo/card payment method. Duplicate/unauthorized charges, unavailable paid services and any mandatory cancellation/refund rights are handled separately; these terms do not restrict those rights.

Preparation status

This is the proposed launch policy. Membership checkout, household enrollment, benefit activation, renewal cancellation and refunds are not enabled by this page. Saving interest does not accept a contract, enroll other drivers or authorize payment. Final Ghana service areas, support contacts and locally reviewed terms must be published before enrollment opens.